AUSTRALIA

Shipping Policy

• TAG Giftware ships all orders within 1 business day.
• We use a range of shipping carriers to deliver your order as quickly and efficiently as possible.

Returns Policy

• If you're not completely satisfied with your purchase, please contact us within 7 days of receiving the item to initiate a return.
• To be eligible for a return, items must be in their original, unused condition and returned in the original packaging.
• The customer is responsible for the cost of return shipping.
• Once we receive the returned item, we will process a refund to the original payment method within 5-7 business days.
• Please note that custom items, final sale items, and items purchased during a sale or promotion are not eligible for returns.
• Exchanges are not possible.

If you have any questions or concerns regarding your order, please don't hesitate to reach out to our customer support team. We're here to help and make sure you have a great shopping experience with us.

 

INTERNATIONAL

International customers are responsible for any duties and taxes imposed by their country. We recommend checking these charges prior to placing an order, as TAG Giftware is not responsible for these additional costs.

Shipping Policy

• TAG Giftware ships all orders within 1 business day.
• We use DHL Express to deliver all international orders.

Returns Policy

• If you're not completely satisfied with your purchase, please contact us within 7 days of receiving the item to initiate a return.
• To be eligible for a return, items must be in their original, unused condition and returned in the original packaging.
• TAG Giftware maintain the right to deny refund requests if the condition of the returned product does not meet the standards.
• The customer is responsible for the cost of return shipping.
• Once we receive the returned item, we will process a refund to the original payment method within 5-7 business days.
• Please note that custom items, final sale items, and items purchased during a sale or promotion are not eligible for returns.
• Exchanges are not possible.

If you have any questions or concerns regarding your order, please don't hesitate to reach out to our customer support team. We're here to help and make sure you have a great shopping experience with us.